HOW WE DO IT
Tracking, through a telematics system fitted to each vehicle, allows us deploy our teams and assets efficiently. Live tracking also allow us to respond to incoming client requirements instantaneously, for example re-routing a team to site. Time and duration on site information is freely available to confirm we do what we say. If a problem is foreseen with a delivery on route to a job, we aim to call our client and advise of the delay before they call us.
Our fully digitised paperwork system has been introduced to maximize our efficiencies and maintain a leading edge in the market. Our entire office system is now digitised, from site meetings, design, quotations, dispatch, installation, maintenance and collections.
Each traffic management team is equipped with a PDA device allowing access to risk assessments, method statements, and drawings and is able to route plan each vehicle to their required destinations efficiently through the GPS software. Live traffic data also allows us to reroute on a local basis to avoid delays.
On site paper work is electronically transferred to a secure database where we are able to send to our clients within 30 minutes of a delivery taking place, the signed ticket confirming the job was completed successfully.
Our archive systems are able to retrieve a huge amount of information on each project, this being available to our clients for current and future reference.